Perception: notes
Perception: A process by
which individuals organize and interpret their sensory impressions in order to
give meaning to their environment.
Three Determinants of Perception: Primarily
three factors determine our perception. These factors are the perceiver,
the target being perceived, and the context of the situation in
which the perception is made.
Characteristics of the Perceiver
Several characteristics of the
perceiver can affect perception. When an individual looks at a target and
attempts to interpret what he or she, that interpretation is heavily influenced
by personal characteristics of individual perceiver. The major characteristics
of the perceiver influencing perception are:
Attitudes: The
perceiver's attitudes affect perception. For example, suppose Mr. X is
interviewing candidates for a very important position in his organization –a
position that requires negotiating contracts with suppliers, most of whom are
male. Mr X may feel that women are not capable of holding their own in tough
negotiations. This attitude will doubtless affect his perceptions of the female
candidates he interviews.
Moods: Moods
can have a strong influence on the way we perceive someone. We think
differently when we are happy than we do when we are depressed. In addition, we
remember information that is consistent with our mood state better than
information that is inconsistent with our mood state. When in a positive mood,
we form more positive impression of others. When in a negative mood, we tend to
evaluate others unfavourably.
Motives: Unsatisfied
needs or motives stimulate individuals and may exert a strong influence on
their perceptions. For example, in an organizational context, a boss who is
insecure perceives a subordinate's efforts to do an outstanding job as a threat
to his or her own position. Personal insecurity can be transferred into the
perception that others are out to "get my job", regardless of the
intention of the subordinates.
Self-Concept: Another
factor that can affect social perception is the perceivers' self-concept. An
individual with a positive self-concept tends to notice positive attributes in
another person. In contrast, a negative self-concept can lead a perceiver to
pick out negative traits in another person. Greater understanding of self
allows us to have more accurate perceptions of others.
Interests: The
focus of our attention appears to be influenced by our interests. Because our
individual interests differ considerably, what one person notices in a
situation can differ from what others perceive. For example, the supervisor who
has just been reprimanded by his boss for coming late is more likely to notice
his colleagues coming late tomorrow than he did last week. If you are
preoccupied with a personal problem, you may find it hard to be attentive in
class.
Expectations: Finally,
expectations can distort your perceptions in that you will see what you expect
to see. The research findings of the study conducted by Sheldon S Zalkind and
Timothy W Costello on some specific characteristics of the perceiver reveal.
Knowing oneself makes it easier to see others accurately.One's own
characteristics affect the characteristics one is likely to see in others.
People who accept themselves are more likely to be able to see favourable
aspects of other people.
Characteristics of the Target
Characteristics in the target that is
being observed can affect what is perceived. Physical appearance plays a big
role in our perception of others. Extremely attractive or unattractive
individuals are more likely to be noticed in a group than ordinary liking
individuals. Motion, sound, size and other attributes of a target shape the way
we see it.
Physical appearance plays a big role
in our perception of others. The perceiver will notice the target's physical
features like height, weight, estimated age, race and gender.
Perceivers tend to notice physical
appearance characteristics that contrast with the norm, that are intense, or
that are new or unusual. Physical attractiveness often colours our entire
impression of another person. Interviewers rate attractive candidates more
favourably and attractive candidates are awarded higher starting salaries.
Verbal communication from targets
also affects our perception of them. We listen to the topics they speak about,
their voice tone, and their accent and make judgements based on this input.
Non-verbal communication conveys a
great deal of information about the target. The perceiver deciphers eye
contact, facial expressions, body movements, and posture all inan attempt to
form an impression of the target. The perceiver, who observes the target's
behaviour, infers the intentions of the target.
For example, if our manager comes to
our office door way, we think "oh no! he is going to give me more work to
do". Or we may perceive that his intention is to congratulate us on a
recent success. In any case, the perceiver's interpretation of the target's
intentions affects the way the perceiver views the target.
Targets are not looked at in
isolation, the relationship of a target to its background influences perception
because of our tendency to group close things and similar things together.
Proximity implies that objects that
are close to each other will tend to be perceived together rather than
separately. As a result of physical or time proximity, we often put together
objects or events that are unrelated. For examples, employees in a particular
department are seen as a group. If two employees of a department suddenly
resign, we tend to assume their departures were related when in fact, they
might be totally unrelated.
People, objects or events that are
similar to each other also tend to be grouped together. The greater the
similarity, the greater the probability we will tend to perceive them as a
group.
Characteristics of the Situation
The situation in which the
interaction between the perceiver and the target takes place has an influence
on the perceiver's impression of the target. For example, a professor may not
notice his 20-year-old student in a very funky dress at the Saturday night
party. But the professor will notice the same student if he/ she comes to his
class in the same funky dress! In the same way, meeting a manager in his or her
office affects your impression in a certain way that may contrast with the
impression you would form had you met the manager in a restaurant.
The strength of the situational cues
also affects social perception. Some situations provide strong cues as to
appropriate behaviour. In these situations, we assume that the individual's
behaviour can be accounted for by the situation, and that it may not reflect
the individual's disposition. This is the discounting principle in social
perception. For example, you may encounter an automobile sales person who has a
warm and personable manner, asks you about your work and hobbies, and seems
genuinely interested in your taste in cars. Can you assume that this behaviour
reflects the sales person's personality? You probably cannot, because of the
influence of the situation. This person is trying to sell you a car, and in
this particular situation he probably treats all customers in this manner.
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